REFUND POLICY

Return Policy

At WLVYN, your satisfaction is our highest priority. If you're not completely happy with your order, we're here to help. Please review our return policy below:

Return Window

  • You may return or exchange your purchase within 3 days of delivery. After this window, returns and exchanges cannot be accepted.

Conditions for Returns & Exchanges

  • To be eligible, items must be unused, unworn, and in their original packaging.

  • Exchanges are completely free of cost. To initiate an exchange, share your unboxing video via Instagram within 24 hours of delivery and our team will assist you during working hours.

  • For returns, a fee of ₹299 will be deducted from your refund to cover both pickup and delivery costs. Refunds are processed within 24 hours of receiving the returned item at our warehouse.

Size Exchanges

  • If you need a size exchange, please consult our sizing guide carefully before purchasing. The customer is responsible for return shipping costs in these cases.

Return Process

  1. Contact our customer support through the “Contact Us” section within 3 days of delivery.

  2. Provide your order number and reason for return/exchange.

  3. We will guide you through the process and issue a return authorization along with shipping instructions.

Refunds

  • Once your return is received and inspected, your refund will be processed and settled within 24 hours.

Note: Sale items are final — returns and exchanges are not available for discounted products. Please review sale terms before purchase.